Contact Support
Reach out to the team below. Include a screenshot of the issue along with the relevant quote details so we can assist as quickly as possible.
Trouble signing in or accessing the calculator?
For any login, access or permission problem, contact Christophe Ochsner directly. Include your EPI-USE email address and a screenshot of the error you are seeing.
First point of contact
Start here for pricing questions, quote support, and any problem with logging in or accessing the calculator.
Christophe Ochsner
Pricing, commercials & access issues
Additional contacts
Reach out to these contacts when directed, or if your query has already been discussed with them.
Details to include
Sending these details up front means we can resolve your query in a single reply.
| Detail | Notes |
|---|---|
| Client Name | The client or customer name used in the quote. |
| Project Name | The internal project name. |
| Country | The country being configured. |
| HCM System | Employee Central, Workday, Other, etc. |
| Activation Type | PEX or PEX Ultra Light. |
| Employee Count | Number of employees used in the quote. |
| Screenshot | A screenshot of the issue or the relevant output screen. |