Support & How it Works
Get started quickly, understand pricing logic, export quotes, and contact support.
Getting Started
- Open the Calculator and fill the 5 inputs (Country, Solution, Employee Count, Pay Frequency, Complexity).
- Verify outputs (Activation, PEPM, optional BPO) with line-item math.
- Continue to Review to finalize and export.
How it works
Inputs → Outputs
5 inputs drive deterministic pricing (Activation, PEPM, BPO tiers) with transparent rules.
Complexity & BPO
Complexity ladders and BPO selections apply uplifts from configured matrices.
Regions & Solutions
Global-ready modifiers for PEX/ECP and frequency adjustments per country.
Exports & Sharing
- Export Excel via Review → Export (.xlsx).
- Use shareable links (if enabled) for read-only quotes.
Troubleshooting
- Static/JS issues → Hard refresh (Ctrl/Cmd + Shift + R).
- Pricing mismatch → Recheck inputs and complexity selection.
- Export problems → Re-run Review or try a smaller bundle.
Contact & Support
Send context (country, solution, steps, screenshots if possible).